Education
Washington State University Vancouver, Digital Technology and Culture, BAA
01/2018 - Present
- Software Exposure:
- Photoshop
- Illistrator
- Premier Pro
- After Effects
- Web design
- HTML/CSS programming
- Responsive design
- Parallax design
- typography
- CSS Grid
- Skrollr
Lower Columbia College, Information Technology Systems, AAST
2015 - 2017
- Software Exposure:
- Excel
- Access
- SQL
- Photoshop
- Programming Exposure:
- PC hardware installation and troubleshooting
- OS and driver installation
- Strong familiarity with Windows and Linux OS environments
- Knowledge of Windows administrative tools
- Exposure to Network Security fundamentals
- Knowledge of Networking fundamentals, and management
- Knowledge on configuration of Windows Server OS’s
Work Experience
IT Intern, Cowlitz PUD
6/2017 - 10/2017
- Helpdesk support - Responding to user submitted helpdesk
tickets, resetting passwords, utilizing remote desktop to solve user
specific issues, troubleshooting printers, and answering general computer
related questions.
- Provisioning computers - Installing user specific software,
and installation/setup of computers
- Decommissioning computers - DBAN, and PXE booting to install
surplus OS image
- Documentation creation/updating for software installations
IT Intern (Volunteer), City of Longview
4/2017 - 6/2017
- Provisioning computers - Installation of OS's, and Office suite
- Decommissioning of hardware - disassembly of desktops/servers
- Tech support help and multi-site support help
- Researching to problem solve issues that arise
Delivery Driver, Gilliano's Pizza Parlor
5/2015 - 6/2017
- Providing good customer service.
- Punctual delivery of customer ordered food
- Food prepping
Awards/Certifications
- TestOut Network Pro Certification (CompTIA Network+ equivalent)
- TestOut Linux Pro Certification (CompTIA Linux+ equivalent)
- TestOut PC Pro Certification (CompTIA A+ equivalent)
- Microsoft Office Specialist - Access 2013
- Microsoft Office Specialist - Excel 2013
- SolidWorks Mechanical Design Associate
- President's List Honor Roll @ LCC: Fall 2015, Fall 2016, Winter 2017
- Clark County Skills Center Certificate of Competency (2014, 2015)