Dick Hannah Customer Care
July 2011 | Dick Hannah Dealerships
Native App for iPhone

Collaborating with Hunter Crawford and eight other research fellows in the Mobile Tech Research Initiative, we designed and constructed Dick Hannah Customer Care from the ground up over a period of twelve weeks. The app features the creation of a profile which allows the user to to enter their vehicle information, store it, and push their data to Dick Hannah's auto service centers to make appointments with ease.

Sweet Dreams Character Creation Tool
October 2010 - December 2010 | May Contain Monkeys
Usability Testing and Product Prototyping

Sweet Dreams is an independent supernatural role-playing game for which our client - Aaron Coquet - requested we develop an online character creation tool in order to ease play, increase the game's online presence and expose it to a larger player community. As a consulting group, Margarete Strawn, Hunter Crawford, and Michael Tomko started with a competitive analysis, comparing Sweet Dreams to competing systems. Then we drafted and administered a requirements test to determine the experience of our user group with both role-playing games and computers. Afterwards, we met again with our client to develop mockups, which we refined into a testable prototype. Using the prototype, we administered a task analysis test to see how the user would interact with the Sweet Dreams Character Creator. After reviewing the findings, we drafted a report with recommendations for the client.